Community Bank of Louisiana is warning customers to remain vigilant after reports of scam calls from individuals falsely claiming to be bank employees.
According to bank officials, the fraudulent callers are attempting to obtain sensitive personal and financial information from customers. Community Bank of Louisiana emphasized that these calls are not legitimate and reminded customers that bank employees will never contact them by phone to request online banking credentials, debit card numbers, passwords, or other confidential identifying information.
The bank is encouraging customers to exercise caution whenever they receive unexpected calls requesting personal account details. Officials stressed that customers should never provide login credentials for personal or business banking accounts over the phone.
If there is any uncertainty about the identity of a caller claiming to represent the bank, customers are advised to end the call and contact their local Community Bank of Louisiana branch directly to verify the request.
Bank officials also urge anyone who may have received one of these calls and provided personal or financial information to contact Community Bank of Louisiana immediately at 318-872-3831.
Financial institutions across the country continue to report increases in phone scams, text message scams, and phishing attempts designed to steal sensitive information. Consumers are encouraged to remain alert, verify communications before sharing information, and report suspicious activity promptly.
Community Bank of Louisiana says protecting customer information remains a top priority and encourages customers to contact the bank with any questions or concerns regarding potential fraud attempts.